Support

As many of our customers using the MaxBack VSS Writer (see also http://www.maxback.io/veeam) to enable backup support for MaxDB databases in Veeam we give you some short best practices how to confi...

Documentation The latest documentation can be found here: http://www.maxback.io/docs/latest/  Download The binaries of all MaxBack VSS Writer versions can be found here: https://www.maxback.io/down...

  You notice that your MaxBack VSS Writer licenses are reported as invalid when you execute the command maxback.vssclient read or in the event log.  This is caused by the expiration of a intermedia...

  We are the creators of YaNco, and offer support plans which we strongly recommend for any organisations using YaNco on a commercial basis.   It includes: Prioritised resolution of any bugs. If y...

We are pleased to announce the next version of the MaxBack VSS Writer 2.x. What has changed in VSS Writer 2.3? Minor changes Improved autorecoveryDowngrade of 3.x feature: VSS Writer will now ensu...

We are extremely excited to announce the next major version of MaxBack VSS Writer.    What’s changed in the VSS Writer 3.0 Major Changes Session logging and LogViewerWe have improved the session o...

To update a existing MaxBack VSS Writer installation please follow the following procedure:   Download the latest patch from the maxback.io Website. See here for a list of versions. Copy the insta...

Starting with MaxBack VSS Writer 3.x:The steps descripted below are no longer necessary with MaxBack VSS Writer 3.0 or higher. The necessary reset of the log volumes is done automatically. Use the ...

Support Services We offer following support services for the MaxDB Backup Solution MaxBack: Standard Support The Standard support is included with each license and offers support for installation i...

We are pleased to announce the next version of the MaxBack VSS Writer. What has changed in VSS Writer 2.2? Minor changes HTTPS Download of .NET FrameworkThe Setup Tools now use HTTPS to download ....