Support

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  • Licenses invalid since 10.7.2021

      You notice that your MaxBack VSS Writer licenses are reported as invalid when you execute the command maxback.vssclient read or in the event log.  This is caused by the expiration of a intermedia...

  • Maxback Documentation and Download

    Documentation The latest documentation can be found here: http://www.maxback.io/docs/latest/  Download Version 3.0 (current Version) http://www.maxback.io/dist/latest/MaxBack.VssWriter.exe   Ver...

  • SAP Netweaver RFC SDK Download Tool

    To automate the download of SAP NW RFC SDK in scripts and build tools we have created the sapnwrfc-download tool.    It is integrated into dotnet tool and available for download on nuget:  https://...

  • YaNco Support Plans

      We are the creators of YaNco, and offer support plans which we strongly recommend for any organisations using YaNco on a commercial basis.   It includes: Prioritised resolution of any bugs. If y...

  • MaxBack VSS Writer 2.3 released

    We are pleased to announce the next version of the MaxBack VSS Writer 2.x. What has changed in VSS Writer 2.3? Minor changes Improved autorecoveryDowngrade of 3.x feature: VSS Writer will now ensu...

  • MaxBack VSS Writer 3.0 released

    We are extremely excited to announce the next major version of MaxBack VSS Writer.    What’s changed in the VSS Writer 3.0 Major Changes Session logging and LogViewerWe have improved the session o...

  • Veeam Backups - Best Practices

    As many of our customers using the MaxBack VSS Writer (see also http://www.maxback.io) to enable backup support for MaxDb databases in Veeam we give you some short best practices how to configure V...

  • Updating the VSS Writer

    To update a existing MaxBack VSS Writer installation please follow the following procedure:   Download the latest patch from the maxback.io Website. See here for a list of versions. Copy the insta...

  • Point in Time Recovery for VM / bare-metal restores

    Starting with MaxBack VSS Writer 3.x:The steps descripted below are no longer necessary with MaxBack VSS Writer 3.0 or higher. The necessary reset of the log volumes is done automatically. Use the ...

  • MaxBack Support Policy

    Support Services We offer following support services for the MaxDB Backup Solution MaxBack: Standard Support The Standard support is included with each license and offers support for installation i...