Support

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  • Updating the VSS Writer

    To update a existing MaxBack VSS Writer installation please follow the following procedure:   Download the latest patch from the maxback.io Website. See here for a list of versions. Copy the insta...

  • Point in Time Recovery for VM / bare-metal restores

    Starting with MaxBack VSS Writer 3.x:The steps descripted below are no longer necessary with MaxBack VSS Writer 3.0 or higher. The necessary reset of the log volumes is done automatically. Use the ...

  • MaxBack Support Policy

    Support Services We offer following support services for the MaxDB Backup Solution MaxBack: Standard Support The Standard support is included with each license and offers support for installation i...

  • Maxback VSS Writer 2.2 released

    We are pleased to announce the next version of the MaxBack VSS Writer. What has changed in VSS Writer 2.2? Minor changes HTTPS Download of .NET FrameworkThe Setup Tools now use HTTPS to download ....

  • MaxBack VSS Writer 2.0 released

    We are extremely excited to announce the next major version of MaxBack VSS Writer 2.0.    What’s changed in the VSS Writer 2.0 Major Changes Support for Windows Server 2016The VSS Writer is now of...

  • Windows Server 2008 - invalid digital signature error

    Symtom You cannot install the MaxBack VSS Writer on Windows Server 2008. The Installations fails with a message containing "core.cab has an invalid digital signature". Solution Windows Server 2008 ...

  • MaxBack VSS Writer Update 1.4 released

    Hello, today we have released the MaxBack VSS Writer 1.4. Changes: Configuration command to configure MaxDB InstallationA new configuration command setdbinst is now available in the configuration ...

  • MaxBack VSS Writer update 1.2 released

    Hello, today we have released the MaxBack VSS Writer 1.2. With Version 1.2 we added the following feature: Configuration option for handling data volume backups in copy backupsWith the new option c...

  • MaxBack VSS Writer 1.0.6 released

    We have released patch 1.0.6 for the MaxBack VSS Writer. The patch fixes the issue that the backup will fail if there is no backup history (message: Databackup missing / Backuphistory lost).

  • MaxBack VSS Writer 1.1 available

    Hello, today we have released the MaxBack VSS Writer 1.1. With Version 1.1 we added the following features and improvements: Failover database supportTo enable support for failover databases (more...